At B&D Creation, we want you to be happy with your stickers and printed products. Replacement is available only under the conditions below.
01Replacement is available only if
- The customer receives the wrong product, size, or design.
- The sticker is damaged during transit (photo/video required within 24 hours of delivery).
The product has a manufacturing defect such as:- •Printing error
- •Color mismatch caused during production
- •Lamination defect
- •Incorrect cutting
- The issue is reported within 3 days of delivery.
02Replacement is NOT applicable if
- The sticker was applied incorrectly by the customer.
- Damage occurred during installation or removal.
- The application surface is dirty, wet, rough, or unsuitable.
- Minor color variations due to screen/display differences.
- The customer approved the design before production and later changes their mind.
- Incorrect information (name, address, spelling, etc.) was provided by the customer.
03Claim Process
- 1.Share your order number.
- 2.Upload clear photos/videos showing the issue.
- 3.Our team will review the claim within 1–2 business days.
- 4.If approved, a replacement will be dispatched at no additional manufacturing cost.
Note: B&D Creation reserves the right to approve or reject replacement requests after inspection of the provided evidence.
Still have questions?
We are here to help you every step of the way with your replacement.
